Everyone knows that, as important as doctor consultations and treatments, are the various other hospital procedures related to patients, such as admission and discharge formalities. Whether one is getting admitted or discharged, completing the necessary formalities can be an anxious and prolonged affair.
SHRC’s patient first philosophy means that every aspect of our patients and their families' time at our hospital has to be a positive experience. Through our Medical Concierge facility we ensure that patients and their families are focused on only one goal - getting well. We handle all the other excess baggage.
One Medical Concierge is assigned to every 6 - 7 patients. The Medical Concierge is like a centralized control centre for our patients, taking care of all their needs including dealing with various formalities and documentation that are required during hospitalization.